Returns & Exchanges

At JVL, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all furniture and decor items to ensure your complete satisfaction. If a product doesn't fit your space or style, we make the process of returning or exchanging your purchase simple and transparent.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Prepare the Package

  Carefully pack your items in their original JVL packaging, ensuring all protective inserts and hardware are included to prevent damage during transit.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location or schedule a home pickup for larger furniture pieces through our customer service team.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.